Text Size


The website of the City of Hermantown is subject to the laws of the State of Minnesota, including the Minnesota Government Data Practices Act, Minnesota Statutes Chapter 13, as well as federal privacy laws and regulations. The purpose of our policy is to inform you about the types of information we gather when you visit our website, how we may use that information, and whether we may ever have to disclose it to anyone.

This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a public meeting, via telephone, or through the US mail).

The City of Hermantown is committed to preserving the privacy and security of our Site visitors. We employ numerous measures to ensure security and privacy. 

We intend to give you as much control as possible over your personal information and we strive to retrieve the minimum amount of information about our visitors necessary to provide an appropriate level of service.

Information Automatically Collected
No personally identifiable information is collected when you simply browse this website or download information from it. We automatically collect and store only the following information about your visit: 

  • The Internet domain (for example, “” if you use a private Internet access account) from which you access our Site. 
  • The IP address (a number that is automatically assigned to your computer whenever you are surfing the web). 
  • The type of browser and operating system used to access our Site. 
  • The date and time during which you access our Site. 
  • The pages you visit. 
  • If you linked to our website from another website, and 
  • If so, the address of that website. 

The above information does not personally identify you. We use it only to help us improve our website. Also, to better serve you, we occasionally use “cookies” to customize your browsing experience. Cookies are simple text files stored by your web browser when you visit a website. They provide a method of distinguishing among visitors to the website. Web browsers normally accept cookies, unless the user has specifically turned the capability off.

Information that You Voluntarily Provide Us
When you send an email to the City web team, your comment or question may be forwarded to other City staff who can better help you. The web team only shares the email with another government agency if your inquiry relates to that agency, or as otherwise required by law. The City does not use personal data you provide for commercial marketing.

To access certain features and online services available on our site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up to receive particular communications and news updates, you may also be asked to register with us. Such registration may require you to provide personally identifiable information such as your name, mailing address and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

Online Payments
This site uses a secure e-commerce function that allows you to submit electronic payments for City products and services. Some of the City’s e-commerce services require you to provide personally identifiable information such as your name and/or mailing address. 

We do not store credit card or bank account information. In order to complete an online e-commerce transaction, your personal account information is passed directly to our payment gateway business partners via a secure connection. All financial transactions on our e-commerce servers are protected by Secure Sockets Layer (SSL) encryption technology utilized by major e-commerce websites. The City of Hermantown does not share bank account information with anyone, except authorized personnel. Bank account information from payment applications will not be sold, transferred, marketed, disclosed or otherwise shared with any outside entity other than your bank and our bank, except as may be required by law or valid court order.

Security Statement
Security of the information that you provide us is very important to us. This website does not encrypt incoming e-mail or comments. For site security purposes, and to ensure that this service remains available to all users, the City employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. 

The City of Hermantown makes all reasonable efforts to ensure this website is accessible to all users. We strive to meet the accessibility standards required of federal government websites.

If you experience an accessibility problem with this website, please notify the primary contact email address for the service or information you are viewing. If you should need information in alternate formats, the primary contact can help you obtain the alternate format.

Policy Changes
The City reserves the right to change this policy or to impose new conditions on use of the site at any time. It is the responsibility of individual visitors to inform themselves and monitor the terms of use during each visit.