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Payment Options

Utility Payments

The Hermantown Resident Utility Portal allows utility customers to make payments via credit card – regularly or one-time – for their utility bills. Residents can also view their billing history and more within the Resident Utility Portal.

Autopayment Plan – Debit, Bank, Non-Credit Card

The amount of your monthly utility bill can be automatically deducted from your checking or savings account on the due date. If the due date falls on a weekend or holiday, then it will be deducted on the following business day.

Automatic Bank Payment (ACH) Enrollment Form – Non-Credit Card Payments

Resident Utility Portal

Additional Non-Utility Online Payments

The City of Hermantown offers an online payment option through our secure, third-party vendor, You can use your Visa, MasterCard, or Discover (American Express is not accepted), but there is a $1 convenience fee for transactions less than $33 and a 3% convenience fee for transactions more than $33.

To utilize the online payment option, you will need your account number, account name, and service address. Questions related to charges made to your credit card should be directed to via their website at or by calling 866-480-8552, which is available 24 hours a day.

Billing Options


Paperless Billing

If you want to receive paperless billing, residents may register for the service in the Resident Utility Portal. You may use more than one e-mail address if you prefer.

Resident Utility Portal

Mailed Billing

Mailed bills will be sent to residents automatically if they do not elect paperless billing through the Resident Utility Portal.